Return Policy

RETURNS

We want you to love your TempoVibe product. If you change your mind you can return your purchase and the pay the shipping cost if only the package are unopened and products are unused within 7 days you received the package.

We only accept returns of products in their original packaging, unopened and with the seal intact. Any products that have been opened and used cannot be returned. Please visit our warranty page if your product is faulty to learn more. 

To return a product, please contact us at service@tempovibe.com.

Within 7 days, if you find the products with problems during the using. You are able to return or replace the products with free shipping. If the products has been used over 7 days, the free return will not be applicable, we will only be able to provide the replacement when the products under the warranty. 

For replacement, the shipping cost will be on the customer. 

LOST OR DAMAGED PACKAGES

TempoVibe will not be responsible for any items damaged or lost during transit. Any claims should be filed with the respective carrier.

If you are having trouble reaching the carrier, please contact our support team directly for assistance at service@tempovibe.com.

Return Address

We have warehouses in different countries around the Globe! If you want to return the items, please do not hesitate to Contact Us. Our customer service will provide you with the nearest return address base on your order details within 24 hours.

NOTE: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.